Terms & Conditions

Last Updated 25th May 2026

These Terms & Conditions govern all tarot readings and digital services provided by Twilight Tarot. By purchasing a reading, you agree to the following terms, which are designed to ensure clarity, fairness, and compliance with UK consumer law.

1. Nature of the Service

All tarot readings offered by Twilight Tarot are:

Personalised
Intuitive
Hand‑crafted
Delivered digitally via PDF

Each reading is created uniquely for the individual client based on the information you provide at checkout.

2. Delivery of Readings

Readings are delivered via email as a PDF within the timeframe stated on the product page (typically within X days unless otherwise specified).

You are responsible for providing a correct and accessible email address.

3. Client Responsibilities

To ensure the most accurate and aligned reading, you agree to:

Provide truthful and relevant information
Submit your question, theme, or intention clearly
Communicate respectfully
Understand that tarot is interpretive, not predictive

Twilight Tarot reserves the right to decline a reading if the request is inappropriate, harmful, or outside the scope of tarot guidance.

4. Refunds & Cancellations Policy

4.1 Your Right to Cancel Before Work Begins

Under the Consumer Contracts Regulations 2013, customers normally have a 14‑day right to cancel digital purchases. However, this right does not apply once you request a personalised service to begin immediately.

By purchasing a reading, you:

Give explicit consent for Twilight Tarot to begin work right away
Acknowledge that your right to cancel ends once work has begun

This is a legal requirement for personalised digital services.

4.2 No Refunds After Work Has Started

Once we begin preparing your reading - including but not limited to grounding, shuffling, selecting cards, and interpreting your spread - the service becomes:

“Digital content made to the consumer’s specifications or clearly personalised” as defined by the Consumer Rights Act 2015.

Because of this:

All sales are final once work has begun
Refunds are not available after this point
Completed readings are non‑refundable

This is due to the time, energy, and personalised nature of the service.

4.3 Clarifications & Follow-up

If you need clarity on part of your reading, we're always happy to offer gentle guidance where appropriate. This may include a brief follow‑up message, but does not include:

Re‑drawing the cards or spread
Re‑reading the cards or spread
Creating a new reading for free

At the card reader’s discretion, an additional clarifying card may be drawn if it genuinely supports the original message of the spread.

5. Disclaimer

Tarot readings are a form of spiritual and intuitive guidance. All readings are for personal insight and entertainment purposes only. They are not a substitute for:

Medical advice
Legal advice
Financial advice
Mental health support
Professional counselling

You acknowledge that:

You are responsible for your own decisions
Tarot offers insight, not guaranteed outcomes
Readings are subjective and interpretive

If you are experiencing distress, crisis, or require professional support, please contact an appropriate licensed professional or emergency service.

6. Intellectual Property

All content created by Twilight Tarot — including emails, PDFs, card images, interpretations, and written insights — is protected by copyright.

You must not:

Reproduce
Distribute
Publish
Resell
Share publicly

any part of your reading without written permission.

7. Privacy & Confidentiality

All personal information you provide is kept strictly confidential and used solely for the purpose of completing your reading.

Your details will never be shared, sold, or disclosed.

For full privacy information, please refer to the

8. Contact Information

If you have questions about these Terms & Conditions, you can reach us at:

info@twilighttarot.co.uk